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Partners The Market Aid Group is a consortium of executives who are prepared to sell your products. Circumference Technology Services Inc. contact center technology, reliable call center services Associated Partner Websites
Publications The United Business Media publication for contact center technologies, services and strategies. The United Business publication for call center news. The official publication of the Canadian Association of Supply Chain & Logistics Management Self promoted as ...... the world's greatest global resource for the call/contact center industry. Standards Customer Operations Performance Center (COPC), a performance management organization for the customer contact industry, has launched a new set of standards - VMO, Vendor Management Organization. The capability maturity model developed and supported the SEI to help others improve their software engineering capabilities by advancing the state of the practice of software engineering. The International Organization for Standardization (ISO) is a non-governmental organization established in 1947. Additional References The Educational Society for Resource Management is a not-for-profit international educational organization respected throughout the world for its education and professional certification programs. APICS' certification programs, training tools, and networking opportunities increase workplace performance. Newton writes the best-selling Newton's Telecom Dictionary -- The Official Dictionary of Telecommunications, Networking and The Internet, now in its eighteenth edition, totaling 900 pages and published in February. 2002. Each edition is updated to include the newest words and new explanations of old words. The dictionary contains over 20,000 terms and has sold over 600,000 copies. Since its founding in 1969, Project Management Institute (PMI®) has grown to be the organization of choice for project management professionalism. With almost 95,000 members worldwide, PMI® is the leading nonprofit professional association in the area of Project Management. PMI establishes Project Management standards, provides seminars, educational programs and professional certification that more and more organizations desire for their project leaders. As a non-profit association the Canadian Institute of Management is Canada's senior management organization dedicated to professional development. For over 50 years the Canadian Institute of Management has advanced careers and contributed to the field of management knowledge amidst changing times. The American Society for Quality. |
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